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Service Agreement

Plain English summary of your signed agreement with AEOM8. If anything here conflicts with your signed contract, the signed contract wins.

Setup fee

The setup fee is quoted case by case. What you pay depends on the size of your business, how many locations you serve, how much of the groundwork already exists, and how much content needs writing.

You get the figure in writing before anything starts. It does not change once you have agreed to it.

The fee covers installing and connecting our answer-engine visibility system to your business: the answer layer (schema, FAQ and entity markup), the review funnel and review management, Google Business Profile optimisation, question-led content, and AI-visibility monitoring.

What you own

Yours to keep, during and after:

Ours, licensed to you while the agreement is active: the automation, scripts, schema templates, monitoring and system architecture. You may not copy, resell or rebuild them.

Ongoing service

Performance payments keep the system running. We maintain and re-tune it as the AI platforms change, which they do often.

Leaving

Cancel any time with one week's notice. No lock-in, no exit fee.

When you leave, the live system switches off: review requests, new content, schema maintenance and monitoring all stop. You keep your website and the reviews you have already earned. What you give up is the system that keeps your answer layer current as the platforms move.

Our guarantee

Before we touch anything, we record what the major AI assistants say about your category today. That is your baseline, and you get a copy of it.

If your business is not named by at least one major AI assistant for your main category and area within 90 days of setup being complete, we keep working at no further cost until it is.

We measure it by re-running the identical questions from your baseline, and you see the same results we do.

Two things we will not pretend to promise, because nobody can:

The guarantee applies while your agreement is active, your setup is complete, and you hold up your side (responding to review requests, approving content, and giving us access to what we need).

General

All fees are in Australian dollars (AUD).

By starting work with AEOM8, you confirm you have read and understood these terms.

This is a plain-English summary, not legal advice. Your signed agreement is the document that governs the relationship.